Review

“A hallmark volume by one of the nation’s most accomplished school improvement scholars…. The most thoroughly researched, well-crafted, and useful volume on continuous improvement available. Smylie does for ‘continuous improvement‘ what Fullan did for change.” (Joseph Murphy, Professor )”Mark Smylie does something both highly difficult and highly unusual-he considers not only the practice of continuous improvement as an organizational strategy but also the underlying the (more…)

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The third edition of Continuous Quality Improvement In Health Care includes new, updated topics such as NIM, Crossing the Chasm report, motivating the focus on reducing medical errors and the introduction of CPOE under pressure from the Leapfrog Group. It also includes material on the Baldridge Award criteria and JCAHO as well as new cases. This essential book focuses on improving performance and patient safety in a variety of environments, including hospitals, public health de (more…)

It is often assumed that software testing is based on clearly defined requirements and software development standards. However, testing is typically performed against changing, and sometimes inaccurate, requirements. The third edition of a bestseller, Software Testing and Continuous Quality Improvement, Third Edition provides a continuous quality framework for the software testing process within traditionally structured and unstructured environments. This framework aids in creat (more…)

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